GlowNow Cleaning Services | Premium Apartment Cleaning in Waterloo
Premium apartment cleaning in Waterloo

Your building.
Professionally clean.

GlowNow is Waterloo's premium apartment cleaning service. Built for students and residents. Book in under 3 minutes, pay online, and come home to a spotless unit.

See Services & Pricing
Carefully selected cleaners
Dedicated & professional
Book in under 3 min
Fully insured
200+
Cleans completed
4.9★
Average rating
4+
Complexes served
100%
Satisfaction guaranteed
How it works

Booked in under 3 minutes

No addresses, no back-and-forth. Just pick your tower, your service, and your time.

Choose Building
ICON, Society, Rez One, King Street Towers and more
Choose Tower
North or South, no address needed
Enter Unit
Just your unit number, that's it
Pick a Service
6 options from $95
Choose Your Time
Morning, evening, or weekend slots
Pay Securely
Card or Apple Pay. Confirmation instant.
Our Services

Every clean, covered

Six services designed around apartment life, from a quick refresh to a full move-out detail.

Most Popular

Original 2-Hour Clean

Best for: routine upkeep

A thorough, reliable standard clean for routine apartment upkeep. Perfect for keeping your unit consistently fresh without lifting a finger.

$115 flat rate
2 hours

Deep Cleaning

Best for: thorough refreshes

Extra attention in every corner. Includes inside fridge, oven, and microwave. You pick the hours. Ideal when your place needs serious love.

$65 / hr
You choose

Party Cleaning

Best for: before/after events

Before your event or after the celebration. We get your space party-ready or back to normal so you can focus on the fun.

$350 flat rate
3–6 hours

Recurring Plan

Best for: consistently clean unit

Set it and forget it. A regularly scheduled clean keeps your apartment spotless, like a subscription for a cleaner home.

Weekly$95/visit
Bi-weekly$100/visit
Monthly$105/visit
2 hours/visit

Move-In / Move-Out

Best for: transitions

Start fresh or leave it spotless. Move-in cleans get your new unit ready before you unpack. Move-out cleans prepare your unit for inspection.

$149
Move-in
$169
Move-out
  • Internal appliance cleaning available as add-on
  • Wall washing quoted separately
  • Carpet & damage cleaning not included
3–5 hours

Custom Hourly

Best for: flexible needs

Need something specific? Book exactly as many hours as you need with no predefined scope. You tell us what to focus on and we get it done.

$60 / hr
Flexible
200+
Happy residents
4.9★
Average rating
100%
Satisfaction rate
2+
Years serving
About GlowNow

Built for residents, by someone who gets it

GlowNow was born from a simple frustration. Booking a reliable cleaner as an apartment resident shouldn't feel like a chore itself. No more searching for someone who "knows the building," waiting on callbacks, or explaining your layout to a stranger.

We built GlowNow for the Waterloo community. Our cleaners are familiar with the buildings, the units, and the standards residents expect. Every booking is handled online, every cleaner is vetted, and every clean comes with our satisfaction guarantee.

All supplies and equipment provided, no prep needed
Please be home at your scheduled time to let the cleaner in
Flexible scheduling, mornings, evenings and weekends
Fully insured under a Residential Cleaning, Housekeeping and Janitorial Services policy
ICON Society Rez One King Street Towers UW Residences Accommod8u
What residents say

Trusted by your neighbours

Real feedback from residents across Waterloo.

★★★★★
VERIFIED RESIDENT

"Booked a move-in clean at ICON and the unit was immaculate. The whole process (picking my tower, choosing a time, paying) took maybe 4 minutes. Exactly what apartment living should feel like."

Jamie M.
ICON North Tower · Move-In Clean
★★★★★
VERIFIED RESIDENT

"I'm on the bi-weekly plan and it's honestly one of the best decisions I've made. My apartment always feels clean without me lifting a finger. The team shows up on time, every time."

Sofia C.
Society South Tower · Recurring Plan
★★★★★
VERIFIED RESIDENT

"Used GlowNow for a party clean and they went above and beyond. The apartment looked better than it did before the party. Already have my move-out clean booked for next month."

Derek P.
ICON South Tower · Party Clean
Our policies

Transparent and fair

Cancellation Policy

Cancel at least 24 hours before your booking for a full refund. Cancellations within 24 hours are subject to a 50% fee. No-shows are charged the full amount.

Rescheduling Policy

Reschedule for free up to 12 hours before your appointment. We'll do our best to accommodate last-minute changes. Just reach out directly.

Satisfaction Guarantee

Not happy with your clean? Let us know within 12 hours and we'll send a cleaner back at no extra cost. Your satisfaction is our commitment, not a courtesy.

FAQ

Common questions

Can't find your answer? Reach out and we'll get back to you quickly.

Yes, you or someone you trust must be present at the unit to let the cleaner in. Please make sure you're available at your scheduled start time. If something comes up, contact us to reschedule at least 12 hours in advance.
We serve residents across Waterloo including ICON, Society, Rez One, King Street Towers, UW Residences, Accommod8u and more. If you're unsure, select "Other" when booking and enter your address!
Yes! You can reschedule for free up to 12 hours before your appointment. Contact us directly by phone or email and we'll find you a new time that works.
All services include vacuuming, mopping, bathroom and kitchen cleaning, dusting, surface wiping, and trash removal. The Deep Cleaning package also includes inside the fridge, oven, and microwave at no extra charge. Move-In/Move-Out cleans include additional detail work. Add-ons like inside cabinets and laundry folding are available for any service.
All cleaning supplies, equipment, and products are provided by us. You don't need to have anything ready. All our products are effective and safe for apartment use.
Payment is processed securely online at the time of booking. We accept all major credit and debit cards. You'll receive a confirmation and receipt by email immediately after checkout.
We stand behind our work. If you're not satisfied, contact us within 12 hours and we'll send a cleaner back at no charge to make it right. Your satisfaction is our guarantee.
Legal

Terms of Service

Last updated: May 2026

1. Services
GlowNow provides professional apartment cleaning services booked through glownowcleaning.ca. By completing a booking and payment, you agree to these terms.
2. Insurance
GlowNow is fully insured under a Residential Cleaning, Housekeeping and Janitorial Services policy. A certificate of insurance is available upon request. Clients may contact us directly at info@glownowcleaning.ca to obtain insurance documentation.
3. Booking & Payment
All bookings require full payment upfront at the time of booking. Prices are listed in Canadian dollars and include HST. A confirmation number will be emailed to you upon successful payment.
4. Cancellation Policy
Cancellations made more than 24 hours before the scheduled clean are eligible for a full refund. Cancellations within 24 hours of the scheduled clean may incur a cancellation fee. Recurring plan upfront payments are non-refundable during the initial commitment period.
5. Access to Your Unit
You must be present at your unit at the scheduled time to let the cleaner in. GlowNow is not responsible for missed cleans due to the client not being available.
6. Satisfaction Guarantee
If you are not satisfied with your clean, contact us within 12 hours and we will do our best to make it right.
7. Liability
Our cleaners are dedicated professionals with years of experience in the field. However, GlowNow is not responsible for pre-existing damage to your unit or belongings, or for any missing or stolen personal items. We recommend securing valuables before your scheduled clean.
8. Wet Floors and Personal Safety
Cleaning services may result in wet or damp floor surfaces during and immediately following a clean. By booking with GlowNow, the client acknowledges this risk and agrees that GlowNow bears no liability for any injury, slip, or accident occurring as a result of wet floors or surfaces during or after a cleaning service. Clients are advised to exercise caution and ensure adequate ventilation and drying time before re-entering cleaned areas.
9. Right to Refuse or Discontinue Service
GlowNow reserves the right to refuse, pause, or discontinue a cleaning service at any time, at our sole discretion. In the event that a service is discontinued prior to completion, the client will receive a prorated refund corresponding to the portion of the service not performed. GlowNow will not be held liable for any inconvenience, loss, or damages arising from the exercise of this right.
10. Photos
If you consented to photos during booking, GlowNow may use before and after photos of the cleaned space for quality assurance and promotional purposes. No identifying personal information will be shared.
11. Limitation of Liability
To the fullest extent permitted by applicable law, GlowNow's total liability to the client for any claim arising out of or related to the services provided shall not exceed the total amount paid by the client for the specific cleaning service giving rise to the claim. GlowNow shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, regardless of the cause or the theory of liability asserted.
12. Indemnification
The client agrees to indemnify, defend, and hold harmless GlowNow, its employees, contractors, and agents from and against any and all claims, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to the client's use of our services, the client's breach of these terms, or any claim by a third party occurring in connection with the cleaning service. This indemnification obligation shall survive the termination or conclusion of the service.
13. Allergic Reactions and Product Sensitivity
The client is responsible for disclosing any known allergies, chemical sensitivities, or health conditions that may be affected by standard cleaning products prior to the scheduled clean. GlowNow will not be held liable for any adverse reactions, health effects, or damages arising from the client's failure to disclose such sensitivities in advance. Clients with specific product requirements must notify us at info@glownowcleaning.ca at least 24 hours before the scheduled clean.
14. Damage Claims
Any claim relating to damage to the client's property, belongings, or unit must be reported to GlowNow in writing within 24 hours of the completion of the cleaning service. Claims submitted after this window will not be considered, as GlowNow cannot reasonably verify whether any damage occurred during or after our service. Reports must be submitted to info@glownowcleaning.ca and must include a description of the damage and, where possible, photographic evidence.
15. Force Majeure
GlowNow shall not be held liable for any failure or delay in performing services where such failure or delay results from circumstances beyond our reasonable control, including but not limited to extreme weather conditions, illness, emergency situations, or other events that could not reasonably have been anticipated or prevented. In such cases, GlowNow will make reasonable efforts to reschedule the affected service at the earliest available opportunity.
16. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
17. Entire Agreement
These terms constitute the entire agreement between GlowNow and the client with respect to the services provided and supersede all prior communications, representations, or agreements, whether written or verbal. Any amendments to these terms must be made in writing.
18. Contact
info@glownowcleaning.ca
Get in touch

Questions? We're here.

Reach out before booking or for help with an existing booking. We typically respond within a few hours.

Email
info@glownowcleaning.ca
Hours
Mon–Sun, 8am–8pm

Send us a message

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Thanks for reaching out. We'll get back to you within a few hours.

Last updated: May 2026
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GlowNow Support
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